Stephen Fry

Fight Club: Social Versus Traditional Media

by John Lacey on March 22, 2009

I recently wondered if early social media adopters were antisocial, though perhaps users have reason to be suspicious of traditional media ‘spin’ when it comes to their beloved social media services.

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Should My Business Get Involved With Twitter?

by John Lacey on February 28, 2009

So the question is really do you want to have the opportunity to take part in that communication process (and potentially, hopefully, difuse frustrations with your customer base and avoid further bad publicity) or do you want to go down the old path of “Your call is important to us (okay, not really) please hold for another 3-6 hours.”

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